Log In
Limited time: Turnitin AI Check free for all users this week
New user exclusive: 20% bonus credits on first purchase
Limited time: Turnitin AI Check free for all users this week
New user exclusive: 20% bonus credits on first purchase

Privacy Policy

Last updated: 2026-05-28

TurnitinPass values your privacy. This policy explains how we collect, use, store, and protect information when you use our platform.

1. Information We Collect

  • Account information: phone number, email, login status, invitation code, credit balance, and related account data.
  • Payment information: package, order number, payment status, top-up amount, and credit transaction records.
  • Service content: documents you upload, input text, generated output, detection reports, AI highlight reports, and history records.
  • Technical information: IP address, browser type, device information, access time, error logs, and basic security logs.

2. How We Use Information

  • To provide Turnitin AI Check, AI Humanizer, AI Highlight, report downloads, and history features.
  • To process login, registration, top-up, credit deduction, credit refund, and support requests.
  • To troubleshoot system errors, failed detections, payment issues, and abusive behavior.
  • To improve platform stability, security, user experience, and service quality.

3. Document Processing and Non-Repository Mode

TurnitinPass uses non-repository mode for detection tasks. Your paper will not be added to Turnitin's comparison database or treated as an official school submission.

To provide history, report downloads, order troubleshooting, and customer support, we may store necessary task records, processing status, report files, and related text content.

4. Data Sharing

We do not sell your personal information. To provide the service, we may share data where necessary with:

  • Third-party technology providers for detection, AI processing, file processing, and infrastructure.
  • Payment service providers for top-ups, refunds, and order verification.
  • Authorities or relevant parties where disclosure is required by law, regulation, security, or fraud-prevention needs.

5. Data Retention

We retain data for as long as needed to provide the service, including account management, history, report downloads, order verification, dispute handling, and security auditing. If you need to delete an account or related records, please contact support.

6. Data Security

We use reasonable technical and administrative measures to protect your information, including access controls, transmission protection, permission restrictions, and log auditing. However, no internet service can guarantee absolute security.

7. Your Choices

  • You may choose not to upload documents or text that you do not want processed.
  • You may contact support to request access, correction, or deletion of certain account and service records.
  • You may stop using the service or request account deletion where applicable.

8. Contact and Operator Information

If you need to access, correct, or delete data, or if you have questions about this Privacy Policy, you can contact us through the following channels:

  • Support QR code: please use the support button in the bottom-right corner of the page.
  • Email: support@turnitinpass.com.
  • Telegram: not currently provided.
  • Operating entity: independently operated by TurnitinPass.
  • Contact address: online service only; no public offline contact address.

9. Updates to This Policy

We may update this Privacy Policy based on product, legal, or business changes. Updated policies will be posted on this page and become effective when published.